Successful Succession

The economic crisis has offered food for thought on a number of business related issues: corporate responsibility, government control, inflated salaries, etc. Here’s a new one, offered up in a recent McKinsey Quarterly article: succession planning. The article cites Ken Lewis’s departure from Bank of America and the resulting “scrutiny and criticism” the company faced…

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Wear It Well

On a Sunday in mid-September, I flipped on the Jets-Titans game, only to see two teams that looked completely unfamiliar. Instead of the Jets’ green/white jerseys versus the Titans’ navy/powder blue, facing each other at the line of scrimmage were navy/gold and blue/white/red . . . with oil derricks on their helmets! What’s more, the…

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History Shock

Change is history, whether companies have been around for 200 years or 20. While we’re not about to rechristen the place, “The Change Factory” (or if we are I didn’t get the memo), much of what we do here is to communicate—to help companies tell their stories—about change. And regardless of how long a company…

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Innovative Interpretation

Picture this: A client tells us, “Hey, our CEO would really like to render our organizational history in the form of an 8-minute video incorporating a giant light box, a bunch of sand, and a gorgeous Ukrainian performance artist. Whaddya think?” Now, when organizations choose to celebrate and recognize their collective histories, there are several…

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Drafting History

Sometimes Wikipedia gets it right. How right? So right that the Historical Society of Washington, D.C., uses the city’s Wikipedia page as its go-to recommendation for callers seeking information on D.C.’s past, according to the Washington Post. That’s a touching vote of confidence for Adam Lewis, the Historical Society of Washington, D.C.’s membership coordinator, who…

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2 Soon 2 Tell

It’s five minutes to breakfast on the fourth floor outside of the hotel ballroom, and among the three of us, the Merrill Lynch stockbroker—dressed to the nines but already behind the eight ball—pulls me, the interviewer, to one side while the camera guy is at sixes and sevens choosing shots and makes her confession: “I…

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