History Factory has unveiled a new long-term succession plan, which promotes Jason Dressel from managing director to president. Learn more about the changes to our organization. Read more.

Customer Engagement

Create Connections that Last

Your organization's unique content can play a crucial role in all phases of the customer journey to encourage higher levels of engagement, interaction and action. History Factory is a proven resource for companies interested in:

Finding new ways to build a dialogue with prospects
Helping guide prospects down the sales funnel, from awareness through conversion
On-boarding of new customers
Augmenting loyalty
Preventing customer loss and supporting win-back strategies when loss does occur

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Explore Case Studies, Articles & More

USAA

USAA

Lobby Exhibit Preserves a Heritage 11 Million Members Strong

Lockheed

Lockheed Martin

Content Campaign Fires Up Aerospace Giant

How

How Companies Use Authentic Content to Acquire New Customers

Adding

Adding Heritage to the Customer Experience

Driving

Driving Customer Engagement Using Authentic Content

Authenticity,

Authenticity, Heritage, And Business Outcomes

Other Services

History Factory has pioneered a number of ways to discover, preserve, display and harness your corporate heritage to help you reach your business goals.

Corporate Anniversaries & Milestones

Exhibits & Experiences

Publications

Archival Services

Digital

Videos & Storytelling

Employee Communications

Customer Engagement