Careers

Job Overview

The Account Manager will manage planning and tactical implementation of assigned programs as well as manage client relationships relative to those programs. The Account Manager will serve as a primary day-to-day contact with clients and coordinate with the History Factory team. This role manages accounts independently as well as supervises the Account Executive/Senior Account Executive on applicable accounts.

Job Responsibilities

• Effectively manage marketing/communications and archival programs for assigned accounts, including program recommendations, project execution and results analysis.
• Supervise all activity related to the client account, including overseeing Account Executive(s) on applicable projects.
• Lead internal teams in a highly organized and detail-oriented manner while coordinating multiple projects simultaneously.
• Develop and maintain relationships with clients at mid-senior levels, acting as day-to-day point of contact.
• Establish and communicate client and internal team priorities and deadlines.
• Organize, lead, and deliver follow-up communications and actions for recurring project meetings (internal and client).
• Effectively plan and lead client workshops presentations, and informational interviews.
• Write clear, actionable creative briefs and effectively collaborate with creative teams to deliver impactful, on-strategy work for clients.
• Proactively identify and communicate opportunities to grow the business on assigned accounts, authoring strategies, POVs and estimates to present to clients.
• Own and proactively manage project budgets for assigned clients, including budget tracking, external cost management, internal reporting, revenue forecasting, and estimating new work.
• Collaborate with and oversee deliverables from project partners, vendors and freelancers.
• Forecast shifts in project schedule and revenue early and often.
• Effectively negotiate client and agency needs and desires.

Job Requirements

• Bachelor’s degree in business, marketing or communications. Advanced degree a plus.
• 5+ years working in an advertising, communications or marketing agency or corporate marketing/communications department.
• Proven track record in execution of detailed projects and ability to demonstrate critical decision-making skills.
• Knowledge of one or more industries including healthcare, manufacturing, financial services, technology, professional services, or others.
• Management of marketing/communications programs for one or more client programs, including strategic planning, project execution and results analysis. Knowledge and experience with internal and external channels a plus.
• Ability to travel up to 20%.

Skills, Abilities and Behaviors

• Excellent written & verbal communication skills.
• Proactive self-starter with demonstrated follow-through on assignments
• Proven leadership skills and ability to earn respect and trust of teams and clients
• Savvy relationship-builder with a track record of developing trusted, long-term relationships with clients
• Strategic thinker who stays one step ahead of clients
• Strong business acumen
• Sees the bigger picture and puts collective goals above self
• Openness to new ideas and willingness to contribute
• Demonstrated flexibility with navigating shifts in client/project goals, strategy, budgets and timelines
• Positive attitude and winning mindset

Tools & Technologies

• MS Excel, Word and PowerPoint expertise
• Familiarity with Google Suite and Slack
• Experience working with project management tools/systems a plus

To Apply:

Please submit a resume and cover letter to [email protected]. Email only, please no phone calls.

Americans with Disabilities Specifications

Physical Demands

Regularly required to sit for extended periods; walk; stand; drive; use hands to handle objects and feel controls; talk; listen; and vision capabilities that enable reading and viewing a computer screen. Ability to travel as needed.

Work Environment

Work environment is an office setting (work station). Employee is not exposed to weather conditions and noise level in work area is minimal.

About the Role

The Director, Saas Solutions Business Development, is laser-focused on closing profitable business – developing new opportunities, managing and supporting a small group of channel partners, securing contracts, and leading the process to acquire new clients through a consultative process focused on History Factory’s archival solutions and the Company’s AMS SaaS product. Ideally the person in this position will be located in Chicago, New York, or Washington, D.C., but location is not a prerequisite. This position is an exciting opportunity to bring a one-of-a-kind product to the marketplace with a salary + commission structure compensation package.

What You Are

Driven. You are motivated by clear goals and knowing your success is critical to the business’ success.

Conceptually Creative. You are uniquely adept at looking at situations strategically and connecting the dots to come up with creative and relevant ideas and solutions.

Analytical.  You are thoughtful and think through down-stream implications. You assess a situation and make decisions using your sound business acumen.

Magnetic. You are an extrovert and natural communicator – comfortable conversing with anyone and not easily intimidated.

Genuine. You are authentic and honest.

Compassionate. You are naturally oriented to wanting to help others, solve problems and consider situations from someone else’s shoes.

Investigative. You are intellectually curious and driven to understand our clients’ businesses as well as our own. You are not afraid of asking tough or seemingly obvious questions. You seek deep insight, even if an answer leads you/us along a different path than the one you started down.

Collaborative. You are experienced and confident enough in your own abilities to share and facilitate. You understand that complex, b2b business development requires teamwork and orchestrating people.

Perceptive. You are attuned to others, reading between the lines, hearing what’s missed and reading the room in order to know what role you and the Company need to play. You have the ability to understand context and complex business environments

Invested. You want to be part of a team and want to work for a Company you can be proud of.

What You’ll Do

• Generate new leads through targeted follow up of high value prospects in the marketing funnel
• Qualify inbound leads and manage the sales cycle end-to end from initial contact through contracting
• Develop new relationships through targeted prospecting, networking, and other proactive activities
• Identify, develop and manage partners, providing the tools and resources to generate and nurture lead generation
• Leverage the experience and expertise of the Company’s executives, managers and subject matter experts to develop recommendations aligned with a prospective client’s needs and opportunities
• Lead the process of developing materials utilized in the sales cycle process including memos, presentations, proposals and contracts
• Support engagement structure and pricing with business value analysis
• Negotiate contracts in collaboration with your direct report
• Collaborate with your marketing counterpart and other team members to drive an integrated approach to sales and marketing

What You’ll Bring

• A minimum of 3-5 years of relevant b2b business development experience in SaaS, consulting, knowledge management, or relevant professional services fields
• Proven experience creating and closing opportunities that entail a combination of software and services
• Exceptional consultative selling skills and success securing high value contracts
• Proven experience successfully achieving revenue targets
• Excellent written, verbal and interpersonal skills
• Strong organizational skills and demonstrated ability to develop and deliver executive-level presentations

To Apply:

Please submit a resume and cover letter to [email protected]. Email only, please no phone calls.

Americans with Disabilities Specifications

Physical Demands

Regularly required to sit for extended periods; walk; stand; drive; use hands to handle objects and feel controls; talk; listen; and vision capabilities that enable reading and viewing a computer screen. Ability to travel as needed.

Work Environment

Work environment is an office setting (work station). Employee is not exposed to weather conditions and noise level in work area is minimal.

Job Overview

The Creative Director (CD) is responsible for leading the creative output of History Factory with minimal supervision.  The CD guides and directs the work of creative teams, delivering creative strategy/plans, concepts, and executions for deliverables including corporate publications, museum-quality exhibits and environmental branding, video and digital executions, and any other types of media that serve the client’s business objectives. In this leadership role, the CD owns the creative process from start to finish and supervises a team of creatives to consistently produce exceptional concepts and final deliverables, providing direction, development, and course-correction (when needed). The CD brings their best creative work and ideas to the table while inspiring and facilitating the same within their team. The CD works closely with the account, production, and design teams to deliver the best client experiences from History Factory. This role requires an individual who can create space for creativity to thrive while organizing work to meet deadlines.

Job Responsibilities

Creativity and Collaboration:

• Connect a client’s past with its future goals and opportunities by collaborating with an interdisciplinary team of researchers, curators, and archivists to uncover and understand proprietary historical insights
• Generate inventive ideas for creative deliverables that are informed by a client’s heritage and reflect their business intent by staying current on trends in design, marketing, communications, storytelling, and digital technologies.
• Collaborate with the account manager to draft and/or review  creative briefs for all assignments. Ensure that teams have clear understanding of creative briefs––and steer creative output that stays on-strategy, on-task, on-brand, and on budget
• Lead brainstorm and collaboration sessions to generate ideas
• Write and/or design unique and well-crafted content as necessary
• Evaluate and guide the creative team’s work-in-progress to ensure that it conforms to the standards and specifications of the creative brief and established vision of the project.
• Collaborate with design and production teams to move projects from concept to completion
• Oversee and direct the work of writers, designers, and freelancers and motivate teams to produce the best work possible

Leadership:

• Supervise a cross-functional team of creatives (e.g., associate creative leads, graphic designers, copywriters, curators, third-party vendors) by inspiring the team to develop innovative content deliverables.
• Oversee and direct creative workflow, identifying and addressing blockages or issues to delivering creative work on time by addressing performance, workflow, and quality issues.
• Act as the client-facing representative for the creative team on all assigned accounts
• Manage and coach assigned team members, taking responsibility for their development as creatives at HF
• Conduct/participate in annual reviews of direct reports
• Participate in business development opportunities, including identifying potential work, pitching ideas, and collaborating with the business development team

Productivity:

• Produce innovative branding experiences that translate complex ideas into compelling print materials, physical installations, or digital exhibits for visually sophisticated audiences.
• Manage competing demands of time and resources to meet project deadlines by developing plans to prioritize, organize, and accomplish work.
• Adhere to client brand, messaging and product parameters and ensure all work is on-brand
• Ensure creative excellence and quality of creative product on all assignments

Job Requirements

• Industry-specific experience: Portfolio of work demonstrating your previous experience in the creative industry, e.g., art director, copywriter, or graphic designer.
• Leadership or management experience: Experience leading and managing creative teams and projects
• Advanced knowledge of sales and marketing: Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, and sales techniques.
• Advanced knowledge of communications and media: Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media

Skills, Abilities and Behaviors

• Active listening skills: Gives full attention to what other people are saying, takes time to understand the points being made, asks questions as appropriate, and does not interrupt at inappropriate times.
• Leadership skills: Motivates and provides direction in the activities of others to accomplish goals; gains the respect and confidence of others; appropriately assigns work and authority to others in the accomplishment of goals; provides advice and assistance as required.
• Communication skills: Presents and expresses ideas and information effectively and concisely in an oral and/or written mode; shares information with others and facilitates the open exchange of ideas and information
• Writing skills: Communicates effectively in writing as appropriate for the needs of the audience.
• Complex problem-solving skills: Identifies complex problems and reviews related information to develop and evaluate options and implement solutions.

• Critical thinking skills: Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Fluency of Ideas: The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
• Originality: The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
• Flexibility of Thinking: The ability to respond to change, do things differently, and produce many inventive ideas.
• Visualization: The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.

Tools & Technologies

• Experience with Adobe Creative Suite, including InDesign, Illustrator, Photoshop, XD
• Familiarity with Google collaborative tools and file sharing (Docs, Slides, Google Drive)
• Familiarity with Microsoft Office, including Word, Excel, and Powerpoint
• Knowledge of video or animation production preferred

To Apply:

Please submit a resume, cover letter and portfolio to [email protected]. Email only, please no phone calls.

Americans with Disability Specifications

Physical Demands

Regularly required to sit for extended periods; walk; stand; drive; use hands to handle objects and feel controls; talk; listen; and vision capabilities that enable reading and viewing a computer screen.

Work Environment

Work environment is an office setting (work station). Employee is not exposed to weather conditions and noise level in work area is minimal.