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Invoking the “H” Word—Proceed with Caution

I’ll admit it. I’m a huge fan of Google Apps. I just can’t seem to… Read More

Will Service Be Enough This Time?

“Car dealers face extinction: The small, independent dealership is struggling to compete in an increasingly… Read More

“Barter Is Making a Comeback”

History is being made by this first Internet recession, and I’ve been eager to discover… Read More

“Would you like Michael, Michael, or Michelle?”

The History Factory’s internal phone list is alphabetized by first name. After writing corporate histories… Read More

Inaugural Post: Selectively Remembering the Past

If it’s any consolation to anyone who’s concerned about the well-being of the next generation,… Read More