Current Challenges in Employee Engagement

There is no shortage of articles about the future of work that outline the significant challenges in keeping employees engaged and motivated. The effects of remote work, including disconnection and loss of workplace collaboration, can lead to decreased productivity, lower morale and higher turnover rates. Additionally, the competitive job market makes it easier for talented employees to switch jobs, often leaving organizations struggling with retention. While there is no silver bullet when it comes to addressing the myriad of issues that have arisen across the professional landscape, history and heritage can play a key role in addressing them.

Building a Connection Through Heritage

Leveraging a company’s history and heritage is a powerful yet often overlooked strategy for addressing these issues. What can sharing a company’s story do? 

  • Create a sense of belonging: When employees understand the origins and evolution of their company, they feel more connected to its mission and values. This sense of belonging can be particularly strong if the company’s story includes overcoming significant challenges or making a positive impact on society. Employees who feel like part of a larger narrative are more likely to be engaged and committed to their work.
  • Foster pride and loyalty: Celebrating a company’s milestones and achievements can instill pride in employees. Recognizing the efforts of past and present colleagues who have contributed to its success can create a culture of appreciation and respect. This pride in the company’s heritage can translate into loyalty, reducing turnover rates and increasing retention.
  • Align people with core values: A company’s history often reflects its core values and principles. By regularly communicating these through storytelling, organizations can ensure that employees understand and internalize them. This alignment helps create a cohesive work environment with a strong culture where everyone works toward common goals, enhancing teamwork and collaboration.

Practical Steps To Integrate Heritage Into the Workplace

There are practical steps that you can take to engage your workforce with your company’s story and integrate it into your everyday workflows.

  • Regular communication: Incorporate your organization’s history and heritage into regular communications, such as newsletters, meetings and blog posts. Share stories of significant events, key figures and major achievements to keep its legacy alive in the minds of employees.
  • Visual reminders: Use environmental branding elements like photos, timelines and memorabilia around the office to remind employees of your company’s journey. Creating a dedicated space, such as a heritage wall or museum, can be an effective way to showcase its history.
  • Employee involvement: Involve employees in celebrating your company’s heritage through events, anniversaries and recognition programs. Encouraging employees to share their own stories and experiences related to the company can strengthen their connection to its history.
  • Training and onboarding: New employees should learn about your company’s heritage as part of their introduction to the organization, helping them feel connected from day one.
  • Leadership engagement: Leaders should actively participate in promoting your company’s history and heritage. Sharing stories from the past—or even more recent days—can reinvigorate your company’s legacy and remind staff why they choose to work there. 

Here’s how these History Factory clients integrated heritage into the workplace:

“Activating the Company’s Mission, Vision and Values To Connect Monosol Management to the Next Chapter of Success”

“How Southwest Airlines Remained the ‘Culture Company’ for Its 50th Milestone”

“A Heritage-Based Brand Proposition, a Motivating EVP and a Best-in-Class Website Strengthen S&P Global’s Brand and Talent Recruitment”

“The First True 21st Century Crisis”


Incorporating a company’s history and heritage into the workplace is a powerful tool for enhancing employee morale and engagement. By telling your organization’s story and celebrating its achievements, you can create a sense of belonging, foster team-building and align employees with core values. In an era when employee engagement is more of a challenge than ever, leveraging heritage can be a game-changer when it comes to sustaining a motivated, committed and happy workforce.

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